Mina O'Reilly at Logan Airport's TSA Essay Example | Topics and Well Written Essays - 1000 words

Mina O'Reilly at Logan Airport's TSA - Essay Example The supervisor under whose jurisdiction the TSO was appointed was Mina O’Reilly. Mina O’Reilly has a very good track record and it is because of her supervision, that Logan airport was declared as the airport of the year. Ludo Sanchez was also a hard-working efficient TSO who not only took his responsibilities seriously but also delivered them with dedication. He had a magical effect on the checkpoint. He was also offered promotion which he denied as he wanted to work as a frontline employee. So Mina O’Reilly had strong faith in his dutifulness and had no doubt in his dedication towards his work. However, the recent security breach has questioned the past notion of Mina O’Reilly for Ludo Sanchez. The security breach took place when Ludo Sanchez made a phone call to his daughter and was telling her to complete her homework on time. The call lasted for just a few minutes, but within this few minutes a man carrying a blue hand bag passed the exit lane to the sterile terminal area without security check. Flights got delayed as the blue bag the man was carrying needed to be identified and checked, so that there is no fear of explosives or hazardous elements on plan. All these delays and confusion occurred just because one security breach for which Ludo Sanchez was responsible. Mina O’Reilly is now the responsible person to take measures against this security breach. Mina O’Reilly Steps against Security Breach of Ludo Sanchez Mina O’Reilly received the detailed feedback from Lead Transportation Security Officer (LTSO). She was the one to decide what next steps to be taken against Ludo Sanchez. Though she had the power to terminate Sanchez immediately for his negligence, but she did not wanted to do it because Sanchez had a very good past performance record, and he was a very dedicated employee of the company. O’Reilly had several options in front of her to deal with the situation, but she had to choose one among them. She can assign Sanchez’s duty to a position which requires lower security, such as the exit lane, but ironically that was the position the security breach took place, when Sanchez was distracted. The second option would be to give him a verbal warning and developing a specific performance development plan for him to improve his performance and attentiveness. Third, option would be to send him for retraining and counseling. These were the probable options that O’Reilly can refer to for deciding her ultimate steps in Sanchez’s case. O’Reilly should be combining the options that she has decided; this means that she should give a verbal warning to Sanchez for his negligence. He should be sent for retraining and counseling, so that the protocols would be explained to him ones more and counseling would stop him from getting discouraged or de-motivated through the mistake that happened because of his negligence (Buchler, 2011, p. 231-233). Model of Employ ment The model of employment of Transportation Security Administration (TSA) signifies the organizational structure of the agency. In TSA the TSO’s position was the entry level position who worked as screening units. The annual salaries of these TSOs are $25,000 to $35,000. There were approximately 760 TSOs. They are responsible for travel document checking, checking luggage through X-ray machine, metal detectors, monitoring the exit lane, tracking explosive devices, etc. For each or these duties LTSO is assigned. There are about 148 LTSO. They handle a team of TSOs. Then